Help Center

FAQ

SHIPPING DOMESTIC

WHERE DO YOU SHIP FROM?

HOW LONG DOES IT TAKE TO SHIP MY ORDER?

HOW CAN I TRACK MY ORDER?

AND IF I'M NOT AT HOME WHEN MY ORDER IS DELIVERED?

SHIPPING INTERNATIONAL

I'M NOT IN THE US. CAN I ORDER FROM ALIS SPORTSWEAR?

ORDERING FROM ALIS SPORTSWEAR

CAN I CHANGE MY ORDER ONCE IT’S PLACED?

WHAT’S A PRE ORDER?

WHY IS IT THAT THERE ARE THINGS ON THE WEBSITE THAT ARE OUT OF STOCK?

ADDING COUPON CODES

WHERE DO I PLACE MY DISCOUNT CODE?

I FORGOT TO ADD MY DISCOUNT CODE... WHAT CAN I DO?

RETURNS

WHAT IS YOUR RETURN/EXCHANGE POLICY

HOW LONG WILL THE RETURN/EXCHANGE PROCESS TAKE?

WHAT IF I RECEIVE A DEFECTIVE PRODUCT?

SIZE CHART

WHY IS THAT SOME ITEMS ARE AVAILABLE IN S/M AND L/XL AND OTHERS IN SMALL, MEDIUM AND LARGE?

WHAT IF MY ITEM DOESN'T FIT ME?